1.) Introduction
At Tojaayo, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or marketplace services.
By using our website ([www.tojaayo.com] (http://www.tojaayo.com)), you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Details – such as your full name, business name, phone number, WhatsApp number, email address, and billing/shipping details.
- Business Information – including product preferences, business type, and purchase history.
- Payment Information– processed securely through our verified payment gateways (we do not store your card details).
- Usage Data – including your device type, IP address, browser type, and activity on our website.
3. How We Use Your Information
We use your information to:
- Process orders and manage your Tojaayo account.
- Connect buyers and suppliers securely.
- Improve our services, marketing, and user experience.
- Provide customer support and resolve issues.
- Send updates, promotions, or relevant offers (only with your consent).
4. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
This includes SSL encryption, firewall protection, and secure data storage.
5. Sharing of Information
We may share your information only with:
- Verified suppliers or logistics partners for order processing.
- Payment processors for completing transactions.
- Government or legal authorities (only when required by law).
We never sell or rent your personal data to any third parties.
6. Cookies
We use cookies to enhance your browsing experience — for remembering your preferences, improving navigation, and analyzing site performance. You can disable cookies anytime from your browser settings.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent from receiving promotional emails.
- Request information about how your data is being used.
To exercise these rights, please email us at [support@tojaayo.com](mailto:support@tojaayo.com).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, reach out via:
📧 support@tojaayo.com](mailto:support@tojaayo.com)
📍 Lagos, Nigeria